Return & Refund policy
We want you to be happy with your purchase. If you’re not satisfied, please review our return and refund terms below.
Eligibility for Returns
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You can request a return within 7 days of delivery.
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Items must be unused, in their original packaging, and in resellable condition.
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Some products (e.g., personal care items, perishable goods, or custom orders) may not be eligible for return for hygiene or safety reasons.
Return Process
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Contact us via shopytgg1@gmail.com or our Contact Us page with your order number and reason for return.
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We’ll review your request and provide return instructions.
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Ship the product back to the address we provide. Customers are responsible for return shipping costs unless the product is defective or incorrect.
Damaged or Incorrect Items
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If your order arrives damaged or you receive the wrong item, contact us within 48 hours of delivery.
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We will arrange a replacement or a full refund at no extra cost.
Refunds
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Once your returned item is received and inspected, we’ll notify you.
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Approved refunds will be processed within 5–7 business days to your original payment method.
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Shipping fees are non-refundable unless the return is due to our error.
Contact Us
For any return or refund questions, email shopytgg1@gmail.com or use our Contact Us form.